Prime Minister Narendra Modi launches two customer-centric initiatives of the Reserve Bank of India- the RBI Retail Direct Scheme and the Reserve Bank – Integrated Ombudsman Scheme

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RBI has been leveraging technology & innovation for enhancing the efficiency of it services. RBI’s developmental role is focused on further deepening of financial inclusion and undertaking people centric initiatives: RBI Governor Shaktikanta Das

With the RBI Retail Direct Scheme, small investors in the country have got a safe medium of investment in government securities. With Reserve Bank- Integrated Ombudsman Scheme, ‘One Nation, One Ombudsman System’ has taken shape in the banking sector today: PM Modi